Customer Testimonials

I would like to provide feedback to Asheville Air concerning the installation of 2 new Carrier furnaces and AC units this year. Overall, we found the entire process from estimate to final inspection comfortable and without incident. Ian Moorrees was our first contact. He was on time, assessed our situation, listened to the types of equipment we wanted, and provided appropriate options in the estimate. The estimate for equipment and installation was very competitive. Ian is also very personable. The installation crew was clean, professional, and clearly expert in knowledge. They thoroughly cleaned up after the install. The installation passed inspection without exception. All the follow-up interactions with you, Andrea, and others in the organization have been pleasant and professional. We are enjoying our new Carrier HVAC equipment and will certainly recommend Asheville Air and Carrier as opportunities arise.  Thank you, Jim Dhom

Energy Star Air Conditioners

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Fast Service

I just had my first experience with your company.  Our AC unit broke last night, so my wife called around to see who could make it out.  Asheville Air was by far the fastest--same day service in fact.  A technician named Shawn B. just left after very quickly diagnosing and repairing our unit.  The main reason I am writing is to let you know how he is representing your company.  He was professional, worked quickly, was friendly, and sympathetic.  I will do business with you guys again (hopefully not soon though) because of employees like him. Sincerely, Sam Peck

Good Service

Just wanted to thank you for the good service this a.m.. The tech Michael was prompt in showing up did a excellent job in solving the problem.  I know I will be using Asheville Air in the future. Again, Thanks, Al Sinyai

Review by Michael C. in Hendersonville, NC

Project: Repair or Service a Heat Pump

Mike arrived on time and did a great job of diagnosing the problem and explaining what needed to be done. Thanks for doing a great job.

Review by Andrew D. in Hendersonville, NC

Project: Install a Central Air Conditioning System

Great value. The work was inspected by the county S required by law and the inspector said "it was a great job".

Review by Michael J. in Black Mountain, NC

Project: Install a Central Air Conditioning System

Very professional , good top notch work

Review by Goldie J. in Asheville, NC

Project: Repair or Service a Central Air Conditioning System

Everyone was very skillful in getting the job completed and was done in a timely manner

Review by Jason/cindy M. in Fairview, NC

Project: Install or Replace Ductwork

Very professional and courteous. Price was significantly lower than their competition, but their quality was well above average. We knew nothing about having duct work or a heat pump installed. The team assigned to our project was friendly and informative. They politely cleaned the areas they had been working in. We would highly recommend this company and their staff of professionals.

Review by a homeowner in Weaverville, NC

Project: Repair or Service a Central Air Conditioning System

Arrived when promised, inspected everything, changed filters and were very courteous

Review by Thomas G. in Leicester, NC

Project: Install or Replace a Heat Pump


Asheville Air, Inc.
4.72 | 54 Verified Ratings

Review by John R. in Hendersonville, NC

Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

I had them do an annual check-up on my gas heating & air unit. Mike was professional thorough and quick. I will use them if I need Repairs or related services.

Review by Patricia W. in Black Mountain, NC

Project: Repair or Service a Central Air Conditioning System

Michael knows his stuff. He is a real pro in diagnosing and repair.

Review by Bob G. in Hendersonville, NC

Project: Install or Replace a Heat Pump

Heat pump not installed until 07/29 but visiting team was very pro-fessional, knowledge, etc. They did cooling load calculations and their result was very close to mine. (I'm a Mechanical Engineer). Enjoyed their visit. Expect a very good installation, on time. Bob Gunter